.tatsu-H1tTqWs79.tatsu-empty-space{height: 30px;}.tatsu-SyjDfxjmq.tatsu-text-block-wrap .tatsu-text-inner{width: 100%;text-align: left;} Intrinsic motivations are powerful. Our tasks, goals, habits and willpower are driven by motivators: intrinsic and extrinsic. Without them, we would do nothing. We would create nothing. In short, intrinsic motivations are internal – your drivers are based on personal satisfaction. Then you have extrinsic motivations which are external. It’s the rewards you can earn like prizes and titles.  But we’ll explain exactly what that means and why it matters.

.tatsu-S1J-7MGzc.tatsu-text-block-wrap .tatsu-text-inner{width: 100%;text-align: left;} For each manager and each kind of business, there will be different crucial statistics that impact decision making. In manufacturing, this might be delivery times, inventory turns and cost per unit. In sales, this might be the total revenue, win rate and lifetime value of a customer. In the same way, for call centers this might be average call abandonment rate, average handle time and service level. But wherever you’re based,

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